NEED TO MAKE A RETURN?

We want you to love your purchase, but if you have changed your mind you can return your item online or in any of our stores. Full details of our returns and exchange policy are outlined below. It is important that you are able to provide appropriate proof of purchase when returning or exchanging your item.

Our policy including the change of mind limits do not exclude or replace your rights under Consumer Guarantees of Australian Consumer Law, regulations or otherwise as required by law.

GIFTING SEASON EXTENDED RETURNS

We’ve extended our returns period in the lead up to Christmas so you can shop for loved ones with confidence!

 All items purchased from the 20th November 2024 – 1st January 2025 (inclusive) are eligible for an extended 60 day free return period. Items purchased outside of this period are subject to our standard free 30 day returns policy.

CHANGE OF MIND RETURNS:

If you’re not 100% satisfied with your purchase, or have simply changed your mind, we are happy to offer an exchange or refund. Please note postage costs are non-refundable for returns.

Please ensure that the items you want to return/exchange meet the following conditions of our Returns Policy: 

·       The Return or Exchange is made within 30 days of purchase;
·       The item is unworn and in its original condition and packaging including original tags attached;
·       There must be no damage or signs of wear, such as scratches or sole markings; and
·       You must provide proof of purchase to return or exchange goods.